2020 has begun with a flurry of chaotic worldwide panic that, although predicted by the few, was unforeseen by most. The state of the world around us at the time of writing this (March 16, 2020) is unsettling to say the very least. The wide-spread panic, stock-piling of household supplies, and fear of what is to come have left most of us feeling very unsure of where we are headed. We don't have to spend much time online to fully understand that his virus should be taken very seriously.
In our research about the virus, the CDC, the WHO and Health Canada have all stressed the importance of hand washing, sanitation, and "Social Distancing". We have taken in all of the information we can find from many accredited sources and taken many steps to ensure the safety of family, friends, clients, and their pets alike.
Hand Washing & Sanitation
While we have always maintained an extensive sanitation routine, we will be repeating the surface cleans through the day as well. Hand washing between dogs is a must and will continue. The one aspect of prevention we are struggling to implement is social distancing. Due to the confined space of our entryway and basement salon, maintaining the recommended safe distance will prove nearly impossible. As a result we have chosen to make some changes to the drop off and pickup process which will minimize contact between people and public contact surfaces.
"Social Distancing" - Changes to Drop Off and Pick Up
The one aspect of prevention we are struggling to implement is social distancing. Due to the confined space of our entryway and basement salon, maintaining the recommended safe distance will prove nearly impossible. As a result we have chosen to make some changes to the drop off and pickup process which will minimize contact between people and contact surfaces. These changes will also create a buffer between the public and our beloved boys.
Beginning this week, we will meet you outside, in the fresh air, to make the drop off and pickup of your dog. Remaining on ground level outside means you will no longer have to use any door handles, stairs, or handrails. When we meet you and your dog, we will use one of our clean slip leads to guide your dog in, you can keep your leash and collar until your dog is ready. It would be helpful if your dog could leave their shirts, jackets, and boots at home on grooming day to make drop off and pickup easier. We fully understand the likelihood that someone may have coughed or sneezed then pet your dog, we are prepared to wash hands again immediately upon entry to the salon.
We also offer pickup and delivery services. These need to be prearranged and will be at our discretion after a phone call with you. A dog's haircut is almost never an emergency and the bigger picture needs to be our priority.
Your Dog and COVID-19
There have been a number of reports of widespread panic leading to families choosing to abandon their beloved family pet over concerns they will infect humans. There are many accredited sources of information available to use in your research to keep your family safe, here is just one...
www.hemopet.org/covid-19-and-companion-pets-march-15-2020/
Just the Beginning
While it's all just getting started for us here in Canada, we are all looking forward to the end of the pandemic. After all of the research we've done and will continue to do as the situation progresses, we firmly believe that taking suggestions seriously and following recommendations to the best of our ability will help to "flatten the curve" and hopefully keep the pandemic at bay until scientists can create a defence. We know you are scared, we are too.
For the foreseeable future, we are waiving all cancellations and no-show fees to remove the pressure from clients who are feeling unwell or even uneasy about leaving home in these unprecedented times. If you are unsure, stay home, stay safe.
In our research about the virus, the CDC, the WHO and Health Canada have all stressed the importance of hand washing, sanitation, and "Social Distancing". We have taken in all of the information we can find from many accredited sources and taken many steps to ensure the safety of family, friends, clients, and their pets alike.
Hand Washing & Sanitation
While we have always maintained an extensive sanitation routine, we will be repeating the surface cleans through the day as well. Hand washing between dogs is a must and will continue. The one aspect of prevention we are struggling to implement is social distancing. Due to the confined space of our entryway and basement salon, maintaining the recommended safe distance will prove nearly impossible. As a result we have chosen to make some changes to the drop off and pickup process which will minimize contact between people and public contact surfaces.
"Social Distancing" - Changes to Drop Off and Pick Up
The one aspect of prevention we are struggling to implement is social distancing. Due to the confined space of our entryway and basement salon, maintaining the recommended safe distance will prove nearly impossible. As a result we have chosen to make some changes to the drop off and pickup process which will minimize contact between people and contact surfaces. These changes will also create a buffer between the public and our beloved boys.
Beginning this week, we will meet you outside, in the fresh air, to make the drop off and pickup of your dog. Remaining on ground level outside means you will no longer have to use any door handles, stairs, or handrails. When we meet you and your dog, we will use one of our clean slip leads to guide your dog in, you can keep your leash and collar until your dog is ready. It would be helpful if your dog could leave their shirts, jackets, and boots at home on grooming day to make drop off and pickup easier. We fully understand the likelihood that someone may have coughed or sneezed then pet your dog, we are prepared to wash hands again immediately upon entry to the salon.
We also offer pickup and delivery services. These need to be prearranged and will be at our discretion after a phone call with you. A dog's haircut is almost never an emergency and the bigger picture needs to be our priority.
Your Dog and COVID-19
There have been a number of reports of widespread panic leading to families choosing to abandon their beloved family pet over concerns they will infect humans. There are many accredited sources of information available to use in your research to keep your family safe, here is just one...
www.hemopet.org/covid-19-and-companion-pets-march-15-2020/
Just the Beginning
While it's all just getting started for us here in Canada, we are all looking forward to the end of the pandemic. After all of the research we've done and will continue to do as the situation progresses, we firmly believe that taking suggestions seriously and following recommendations to the best of our ability will help to "flatten the curve" and hopefully keep the pandemic at bay until scientists can create a defence. We know you are scared, we are too.
For the foreseeable future, we are waiving all cancellations and no-show fees to remove the pressure from clients who are feeling unwell or even uneasy about leaving home in these unprecedented times. If you are unsure, stay home, stay safe.
